Privacy Policy
Last updated: August 2026
This explains what Wingyy collects, why, and your choices. Short version: we store what's needed to coach you and run your subscription, we don't sell your data, and you can delete everything.
Who is responsible
The data controller is [LEGAL_ENTITY_NAME], [LEGAL_ENTITY_ADDRESS]. For any privacy question or request, contact support@wingyy.app.
What we collect
- Conversation content you scan. When you tap the bubble, the on-screen chat text is sent to our server and AI providers to generate suggestions, and stored so coaching improves over time and remembers context. Wingyy only reads a chat when you ask it to — it does not record your screen in the background.
- Coaching data. Notes, extracted facts, nicknames and the per-person dossier the coach builds, plus the suggestions you pick.
- Account & billing. Your email (from checkout) and a Stripe customer/subscription reference. Card details are handled by Stripe — we never see or store them.
- Trial device identifier. A one-way hash of your device ID, to enforce one free trial per device. We can't reverse it to identify your device.
- Diagnostics. If the app crashes, a crash report (stack trace, device model, app version) is sent so we can fix it. Message content is scrubbed from diagnostic logs.
- App version. Requests carry the installed version number so the server can tell you when your build is out of date or no longer supported. It identifies the build, not you.
Why we're allowed to (legal bases)
Under the GDPR we rely on: performance of a contract (processing your scans and coaching data is the service you bought, and billing is how you pay for it); legitimate interests (crash diagnostics, preventing trial abuse and fraud, keeping the service secure); and consent where you explicitly enable an optional feature. You can withdraw consent at any time.
Who we share with
Only the processors that make the product work: Google (Gemini) and Mistral for AI generation, and Stripe for payments. We do not sell your data, and we do not use it for advertising or to train our own models. Where a processor is outside the EEA, transfers rely on the European Commission's Standard Contractual Clauses or an adequacy decision.
Where it's stored
On our own server in the EU (Hetzner). Traffic is encrypted in transit (HTTPS).
How long we keep it
Until you delete it or your account is closed. You can wipe everything — conversations, notes, account — from the app: Settings → Your license → Delete account, or by emailing us. Billing records are kept as long as tax and accounting law requires.
Your rights
You can access, correct, export, delete or restrict your data, object to processing, and withdraw consent. Email support@wingyy.app and we'll respond within one month. Deleting your account removes your data and cancels your subscription at the same time, so there is nothing separate to cancel. If you think we've handled your data badly, you can complain to your national data protection authority.
A note about the other person
Scanned conversations contain messages written by someone else. Only use Wingyy on your own conversations, treat what it stores as you would a private chat log, and delete a person's data when you no longer need it — the app lets you delete an individual conversation as well as your whole account.
Age
Wingyy is strictly for adults (18+). We don't knowingly collect data from minors. If you believe a minor has used Wingyy, email support@wingyy.app and we'll delete the account.
Changes
We'll post updates here with a new date.
Contact
[LEGAL_ENTITY_NAME], [LEGAL_ENTITY_ADDRESS] — support@wingyy.app